If you are having issues with Respondus LockDown Browser or Respondus Monitor, please visit the Student Training Resources in Moodle and this troubleshooting guide in Moodle. You can also visit Respondus for support and their knowledge base at:

https://support.respondus.com/support/index.php?/Knowledgebase/List

Students can also work with Respondus Support directly inside a Respondus exam by pressing the "Help Center" button at the top of their toolbar.